Big Drago is operated by Win Top Ltd (the “operator”, “we”, “us” or “our”), which acts as the data controller for all personal information collected through this website. This Privacy Policy explains how we collect, use, share and protect your personal data throughout your relationship with us, and sets out the rights you hold over that data. By using Big Drago, you confirm that you have read and understood this policy.

When You Register

To open an account with us, we collect your full name, date of birth, email address, home address, telephone number and chosen login credentials. We need this information to create and administer your account, confirm that you are aged 18 or over, and comply with our obligations under applicable gambling and anti-money-laundering legislation. Your registration data is shared with identity-verification services where necessary to complete these checks before you can deposit or play.

When You Deposit and Withdraw

When you make a deposit or request a withdrawal, we process your payment details alongside your account information. Accepted payment methods include VISA, Mastercard, Apple Pay, Google Pay, Bank Transfer and Tether. We share the minimum data required with our payment-processing partners to authorise and settle transactions. This processing is necessary both to fulfil our contract with you and to meet our legal obligations relating to financial crime prevention. We do not store full card numbers on our own systems.

When We Verify Your Identity

We are required by law to verify your identity and the source of your funds. During this process we may ask you to provide copies of official documents such as a passport, driving licence or utility bill. This information is processed to satisfy our anti-money-laundering and know-your-customer obligations. We share such documents only with regulated third-party verification services engaged for this purpose, and with competent authorities where the law requires us to do so.

While You Play

During your time as an active player, we collect data about your gameplay activity, session times, wagering patterns, deposit history and any interactions with our customer-support team. We use this data to operate and improve our services, personalise your experience, detect and prevent fraud, and fulfil our responsible-gambling duties. Where our systems identify patterns that may indicate problem gambling, we may use that data to intervene in line with our safer-gambling commitments. Aggregated and anonymised analytics data may be shared with our software providers, including Pragmatic Play, Evolution and others, solely for service-improvement purposes.

When You Close Your Account

If you choose to close your account, we will cease active processing of your personal data for marketing and gameplay purposes. However, we are required by law to retain certain records for defined periods after closure in order to satisfy our regulatory, anti-money-laundering and accounting obligations. Once those retention obligations have been fulfilled, your data will be securely deleted or anonymised.

Your Rights and Cookies

You have the right to access the personal data we hold about you, to request corrections where it is inaccurate, and to request deletion where we have no lawful basis to retain it. You may also object to certain types of processing or ask us to restrict how we use your data. Please note that some deletion requests cannot be fulfilled in full where legal retention duties apply. To exercise any of these rights, please contact our support team via the details provided on our website.

We use cookies and similar technologies to keep your session active, remember your preferences and analyse how our site is used. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of the site.

We may update this Privacy Policy from time to time. Any material changes will be communicated to you, and continued use of Big Drago following such notice constitutes your acceptance of the revised policy.